If you are a member, we collect personal information in order to set up an account/membership and to provide you with exemplary ongoing service. Your information is strictly confidential and is stored to prevent improper access. Personal information that we collect assists us in ensuring that only you and only you have access to your account/membership or personal information. Be assured, LiveChatLounge will not sell, lend, or otherwise distribute your email address to external/third parties unless we have your express consent. LiveChatLounge, however, reserves the right to disclose information about your usage of the Site and demographics in such a way as not to reveal your personal identity to internal and third parties as deemed appropriate.
If you enter a contest or participate in a promotion, we collect personal information to process your entry and administer the contest/promotion. Personal information collected for contests/promotions becomes the property of LiveChatLounge. On occasion, we undertake contests/promotions with sponsors or we use third parties to assist us in administering a contest/promotion. In these cases, we may share your personal information with these sponsors or administrators in order that they can assist us in undertaking and administering the contest/promotion. In addition, if you enter a contest or participate in a promotion that involves or relates to specific products, services or activities, we or our sponsors may send you material that relates to such products, services or activities. We will honour any requests you may have to access to or review your personal information. If you have any questions or concerns about our privacy practices or you wish to restrict our use of your personal information discussed above, you may contact us in writing by filling out Contact Us form stating your request: LiveChatLounge PRIVACY USAGE.
For the purposes of this Policy, users of the Site are made up of Guests and Members.
Guests to the Site are able to browse the Site, search profiles, and view any articles or polls on the Site without entering any personal information. Only such information as is captured automatically by our statistical reporting engine and database records is kept. Examples of this information are your:
- IP address
- Platform, operating system, and browser information
- Path through the Site
Members of the Site are required to supply some general personal information when they create an account. This information may include, but is not limited to, your:
- Email address
- Sexual preference
Members of the Site are not required to, but may provide in exchange for greater access to features and functionality or to receive the full experience of Membership, the following types of information:
- Personal data
Because some features and services on the Site are available for a fee, a Member may elect to purchase a subscription. This is the only case in which a Member is required to supply credit or financial information.
Due to the sensitive nature of such financial information, Members are transferred to our Secure Server before any such transaction takes place, and we protect their information.
Private information, in the context of this Policy, is information that may be personally identifying.
Your Private information, including your name and email address, will not be made Public and will never be seen by other Members unless you post this information in a public area. Be advised, we do not encourage or allow such information in public areas and if you are found to be posting personally identifying information in such areas, we will remove it as per the terms of our Service Agreement.
Your Account Name and Password are also considered private. If you forget your account name and password, we will send it to you at the email address you provided when you created your account.
Public Information is information about you that is not personally identifying and is seen by other Members. This information gives other Members general information about you, your interests, your age, your geographic location, your gender, your sexual preference, as well as other optional information such as ethnicity, religion, marital status, smoking/drinking habits, and more.
Members also have the option of uploading personal pictures to the Site. Any pictures posted to your Profile are considered Public, as they are accessible either openly or through invitation.
Except where you are expressly informed otherwise or as described in this Policy, LiveChatLounge does not sell, rent, share, trade, or give away any of your personal information except to financial institutions when fees may be required, or for the protection of your Membership.
Your email address is used to communicate important information about your Membership. These communications are not optional because they are necessary to your enjoyment of the Site. For example, when you create your account, we send an automatic email to welcome you to the Site and provide you with your Account Name and Password for your records.
When you create your account, you may also opt-in to receive promotional news, discount offers, and special announcements.
We will not sell, rent, or make available to any third parties without your consent any personally identifying information, however LiveChatLounge reserves the right to cooperate with local, provincial, and national authorities in any investigation requiring either personal information, including any personal information, including messages, provided online through the Site, or reports about lawful or unlawful user activities on this Site.
All information provided directly or indirectly by Members is stored, at LiveChatLounge’s sole discretion, for as long as you are a Member on the Site, or for six (6) months for archival purposes.
Correcting, Updating, or Removing Information
If you’d like to amend any of the information you have given LiveChatLounge, you can contact us in writing by filling out Contact Us form stating your request: LiveChatLounge
LiveChatLounge takes every precaution to secure your private information.
All private information is restricted and protected by technological and/or software security solutions. Only employees who need the information to perform a specific job (for example Web Member Services who may require information to verify your identity) are granted access to personally identifiable information.
If you have any questions about the security of your information on the Site, please contact us in writing by filling out Contact Us.
Members must be 18 years of age or older to register or to use products or services. LiveChatLounge does not knowingly solicit data from children, nor do we knowingly market to children.
From time to time LiveChatLounge may revise this Policy. Your continued use of the Site now, or following the posting of changes to the Policy, will constitute a binding acceptance by you of this Policy, or any subsequent modifications.